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Nonetheless it is still available for download and the developer-centric focus of SugarCRM is apparent right out of the gate with a rich set of features and the opportunity for organizations to create a fully customized solution. SugarCRM used to be the world’s largest open source CRM on the market, but the company is no longer releasing new open source versions of the Community Edition app.
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Insightly also offers apps for Android and iOS devices. Plans with more advanced features and greater third-party integration start at $29 per user per month.
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Users can extend capabilities by integrating with various third-party services, but some vendors are only available to customers that upgrade to a paid plan. Insightly can also track email correspondence, automatically surface social media accounts of any contact, and create custom reports and charts to give organizations a more detailed view of their engagement with customers. Key features of Insightly include project management tools that enable users to track progress against deadlines, create milestones and tasks, set automated alerts and track correspondence. The cloud-based platform gives users a detailed view of their contacts, including background, history of interactions, important dates and other information related to projects or sales opportunities.
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Insightly is a CRM platform designed to manage an organization’s contacts, sales and projects, but the free version is limited to just two users, 2,500 contacts and 200 MB of data storage.

Hubspot CRM is also available as an app for Android and iOS devices, and more advanced features start at $50 per user per month. Hubspot can be customized by integrating third-party services from Google, Microsoft and many others. The cloud-based platform features an intuitive dashboard with real-time reporting on lead management and users can create an optimize landing pages to generate more valuable leads. Hubspot is designed to manage the entire sales pipeline, so it automatically tracks customer interactions across email, social media, phone calls and meetings. Hubspot’s contact and lead management tools enable users to instantly gather valuable information on any company entered into the database, including key personnel, social profiles and backgrounds.

The free version of Hubspot includes an unlimited number of users, data storage and up to 1 million contacts with no time limits or promotional periods. Hubspot is a popular entry into the world of CRM for many small businesses because it offers enough features and functionality to improve operations in marketing and sales at zero cost. Hubspot CRM is a full-featured, flexible solution that includes all of the core features of a modern system designed to manage contacts, track leads and close deals. Bitrix24 offers apps for Android and iOS devices. Automated processes like notifications, assisted reporting and subscriptions to groups or discussions can help businesses track progress and schedule upcoming opportunities with greater context.Ĭapabilities can be extended via third-party integrations and more advanced features start at $39 per month for up to 24 users. Key features of the cloud-based CRM include project management tools like content sharing, messaging, time management, tasking and threaded communications in a social-style environment. Bitrix is designed to bring the majority of business operations onto a single platform. The free version of Bitrix24 is limited to 12 users and 5 GB of data storage.

Bitrix24īitrix24 is a solid CRM option for organizations looking for a suite of tools designed to manage projects, collaborate and bolster marketing efforts. Apptivo also offers apps for Android and iOS devices. Third-party integrations are available on the paid versions, which start at $8 per month per user. After weighing their strengths and limitations, studying reviews by industry leaders and analyzing rankings from various research firms, we’ve selected the following seven apps (presented in alphabetical order) to help you find the solution that’s best for you: We’ve reviewed dozens of providers to identify the best free CRM software on the market today. However, small- to medium-sized companies can often get their most important needs met with free and open-source CRM software. Enterprises can be overwhelmed by the choices available to them and there are many considerations that should guide the CRM software selection process. Considering the vital contributions that CRM software can make to any company’s success, it is increasingly important to find a provider that offers the features, third-party integrations and customization techniques that best fit the needs of your business.
